Dialogue Logique Help Center
PORTAIL INACTIF

Chers clients,

Nous vous informons que votre portail est désormais accessible à l’adresse suivante :
🔗 https://helpdesk.dlnet.ch/

Nous vous invitons à mettre à jour vos favoris afin de conserver un accès optimal.

Cordialement,

L’équipe IT – Dialogue Logique

  1. Dialogue Logique Help Center
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